This document sets out the terms and conditions under which each Member participates in the Regent Rewards program ("Program").

1. Membership

1.1 Membership is by invitation from Regent Personnel Pty Ltd T/A Regent Recruitment (''Regent Recruitment'') Only temps and/or contractors and/or employees of Regent Recruitment are eligible to become a member of the Program ("Member"). Upon acceptance of an invitation to become a Member, Regent Recruitment will enrol the Member in the Program and will issue an individual Program account ("Account") and Program password ("Password") to the Member. Each Member must ensure the confidentiality of the Member's Account and Password.

1.2 Regent Recruitment may suspend or terminate a Member's participation in the Program at any time in its absolute discretion and without liability.

1.3 Without limiting the preceding paragraph, if a Member breaches any of the terms or conditions or supplies any misleading information or makes any misrepresentations to Regent Recruitment or a supplier, then Regent Recruitment may, at its sole discretion and without any liability, do one or more of the following:

• (a) suspend or terminate the Member's participation in the Program;
• (b) reverse or cancel the Member's points or any part thereof
• (c) cancel or procure that suppliers refuse to honour any Rewards, Discounts or both, that have been claimed by or provided to the Member.

1.4 Regent Recruitment may cancel all or any points that have accrued where a Member's right to participate in the Program is suspended or terminated.

1.5 All Members that cease employment through Regent Recruitment will remain members in the Reward Club program for a period of 12 months after their last day of work recorded on the Regent payroll. After that 12 month period has lapsed, if no further employment with Regent is undertaken, those Members will be cancelled from the program and any remaining accumulated points will be immediately forfeited.

2. Points

2.1 Points will accrue to each Member's Account for each hour worked after commencement of their assignment with Regent, plus bonus points can be earned from the completion of a number of actions described on the Regent Recruitment website (such as job or candidate referrals) - all of which will attract points.

2.2 Regent may also in its absolute discretion, award additional Discretionary Points from time to time as it sees fit.

2.3 Regent Recruitment may apply minimum points redemption in some categories of Rewards as stated on the Rewards website.

2.4 Regent Recruitment may in its absolute discretion, without prior notice to you, retrospectively increase or decrease minimum points required for the redemption of Rewards from time to time, or change the program points structure, resulting in a change to the points balance of an Account.

2.5 Points are not transferable between Members or Accounts.

2.6 Each Member is responsible for ensuring that points are properly credited to his or her Account. If a Member believes that points have not been correctly allocated to the Member's Account, the Member must notify Regent Recruitment within 28 days of the issue of the points appearing on the Member's Account. Regent Recruitment will be the final arbiter in any points dispute.

2.7 There is a set point limit per member ("Point limit"), currently set at 8,000 points (raised from 5,000 points in January 2009). Regent Recruitment reserves the right to vary the point limit from time to time as it sees fit. Regent Recruitment also reserves the right to issue bonus points to a value greater than the point limit, however once a member has earned up to or over the point limit, no additional points will be added to the Member's account until that Member has redeemed Rewards to bring the account balance under the point limit.

3. Claiming Rewards

3.1 The program applies only to the Rewards displayed on the Rewards website ("Rewards"). Regent Recruitment may vary those Rewards from time to time at its absolute discretion.

3.2 The terms and conditions applicable to a Reward claim will be those in force at the time the Reward is claimed.

3.3 The procedure for claiming the Rewards displayed on the Rewards website is set out on that website. Regent Recruitment may change the claim procedures at any time.

3.4 All Rewards are subject to availability. Regent Recruitment is not liable for any Reward not being available for any reason whatsoever. Where an item displayed is not available, Regent Recruitment reserves the right to substitute a Reward which Regent Recruitment, in its absolute discretion, considers equivalent.

3.5 No claims for Rewards are confirmed until processed and points balances verified by Regent Recruitment.

3.6 The Member must claim rewards personally.

3.7 Rewards cannot be claimed jointly or by pooling points with another Member or other Members.

3.8 A request or claim for a Reward cannot be altered or revoked by a Member once made.

3.9 Upon redeeming a Reward, the Member releases Regent Recruitment from any liability in respect of the redemption or use of the Reward.

3.10 Redemption of all Rewards by Members is subject to the terms and conditions of each Reward supplier. All Members must read and agree to the supplier's terms and conditions (displayed on the Rewards website)] at the point of redemption of each Reward.

4. Claiming Bonus Points for Referrals

Job referrals

4.1 Any permanent placement with a referred client must exceed the 3-month probationary period before payment of bonus points is made.

4.2 Any temporary placement with a referred client must result in a minimum duration of 4 weeks before bonus points may be paid.

4.3 The referred client must consent to their details being passed on to Regent Recruitment.

Candidate referrals

4.4 The referred person cannot be already part of the Regent Recruitment database. If this occurs, payment of bonus points will be refused.

4.5 Candidates can only be referred once.

4.6 The referred person must consent to their details being passed on to Regent Recruitment.

4.7 Regent must place the referred person into a role for a minimum duration of 4 weeks for a temporary role before bonus points may be paid.

4.8 Placement of the referred person into a permanent role must exceed the 3-month probationary period before bonus points may be paid.

General

4.9 The referring Member is required to monitor the referral and to contact Regent Recruitment to claim their reward bonus points upon fulfilment of referral requirements according to these terms and conditions.

4.10 The referral is valid for a period of six months from the date Regent Recruitment receives details of the referred job or referred candidate.

5. Delivery of Rewards

5.1 Processing and delivery of Rewards may take up to 10 weeks. Regent Recruitment is unable to warrant delivery times or dates for Rewards.

5.2 If a Reward arrives damaged, a Member must notify the specified supplier of that specific reward within 5 days of receipt providing full details of the defect including the name of the carrier.

6. Cancellation of Program

6.1 The Program applies only to the Rewards displayed on the Rewards website. Regent Recruitment may vary those Rewards and their point values from time to time at its absolute discretion.

6.2 Regent Recruitment may cancel the Program at any time by written notice to Members ("Cancellation Notice").

6.3 If the Program is cancelled, a Member has 3 months from the date of the Cancellation Notice to redeem points for Rewards after which time the points are forfeited and cannot be redeemed.

7 Discounts

7.1 All program Discounts, as listed on the 'Discounts' page of the rewards website, are provided by third party suppliers and Regent Recruitment disclaims any liability resulting from the redemption of any program discount by members.

7.2 All details of Discounts displayed on the Rewards website are based on information provided by third party suppliers and Regent Recruitment expressly disclaims any responsibility and liability for any inaccuracy contained in it.

7.3 Except as provided in any law which cannot lawfully be excluded or modified by agreement, Regent Recruitment gives no warranty, express or implied, with respect to any Discount, including the merchantability or quality of Discounts or their suitability for any purpose. If a Member has any complaints or queries in relation to a Discount, the Member should contact the supplier of the Discount.

8 Disclaimer

8.1 Regent Recruitment is not liable for taxation that is imposed on a Member in relation to Rewards.

8.2 Except as provided by any law which cannot lawfully be excluded or modified by agreement, the Member acknowledges that Regent Recruitment is not liable, including for negligent acts and omissions, in relation to:

• (a) any breach of these terms and conditions by Members;
• (b) the Rewards supplied,
• (c) death, injury or consequential loss or damage arising from the supply or use of a Reward;
• (d) any failure, delay or inability to provide a Reward to a Member; or
• (e) information provided by third parties, including Reward suppliers
• (f) any delay in the supply or non-availability of a Reward.

8.3 All details of Rewards displayed on the Rewards website are based on information provided by third party suppliers and Regent Recruitment expressly disclaims any responsibility and liability for any inaccuracy contained in it.

8.4 Except as provided by any law which cannot lawfully be excluded or modified by agreement, Regent Recruitment gives no warranty, express or implied, with respect to any Reward, including the merchantability or quality of Rewards or their suitability for any purpose. If a Member has any complaints or queries in relation to a Reward, the Member should contact the supplier of the Reward.

8.5 Any liability Regent Recruitment has which cannot be excluded due to the operation of law is limited, where permitted by law, to supplying the point(s) or Reward(s) again or paying the cost of supplying the Reward, at Regent Recruitment's option.

8.6 Suppliers do not have any authority, express or implied, to make any representation, warranty or statement on behalf of Regent Recruitment and Regent Recruitment accepts no liability in respect of such representations, warranties or statements.

9 General

9.1 Participation in the Program by a Member is deemed to be acceptance of all terms and conditions in this document and on the Regent Recruitment Rewards website. Regent Recruitment reserves the right to vary these terms and conditions from time to time at its sole discretion.

9.2 All Rewards displayed on the Regent Recruitment website are subject to availability.

9.3 Regent Recruitment co-ordinates the Program. All enquiries and/or matters of dispute which cannot be resolved with a supplier should initially be directed to Regent Recruitment's 'Rewards Program Co-ordinator' by telephoning 03 8646 9150.

9.4 In the case of any dispute and/or any matters pertaining to the Program, the decision of Regent Recruitment is final.

9.5 Points are not property, have no cash or monetary value and are not redeemable for cash.

9.6 These terms and conditions are effective as at the date of publication and may be amended from time to time. Members should refer to the Reward Club website for the current terms and conditions.

9.7 This promotion is run by Regent Personnel Pty Ltd T/A Regent Recruitment and all parties and the law in force in the state of Victoria governs the transactions contemplated by this promotion.

10 Privacy Act

10.1 The collection of any private information of a Member ("Private Information") will be used by Regent Recruitment solely for the purpose of the Program.

10.2 Private Information will not be disclosed by Regent Recruitment to any person other than as reasonably required for the purposes of the Program, or as required by law.

10.3 A Member may view his or her Private Information at any time by accessing the Rewards website using his or her Account and Password details.

10.4 Regent Recruitment may send special offers to Members from time to time using Private Information. However, if a Member does not wish to receive offers, the Member may contact Regent to remove that Member's name from any reward program mailing list.

10.5 Regent Recruitment may place a photograph of any Member with other personal information about the Member (including name, the number of points accrued and the reward chosen) on its website for the purpose of marketing the Program.