1. We're Specialists

The Regent Recruitment Group assists clients and job seekers in three specialist segments:

1. Commercial and Private Sector Recruitment (eg. legal, financial services, call centres, admin, labour hire, etc) - through its 'Regent Recruitment' brand,
   
2. Healthcare Recruitment - through its 'International Healthcare Recruitment' brand, and
   
3. Mature Age Recruitment - through its 'Grey To Gold' Brand.

Our specialisation in these three core segments sets us apart from other 'one stop shop' recruitment agencies and ensures that both our clients and candidates are serviced by consultants who are experts in their field.

2. Our Proven Track Record

The Regent Recruitment Group has a proven track record of delivering high quality recruitment outcomes to blue chip Australian employers for more than 18 years. Regent has grown revenues to more than A$25 million annually by partnering with a wide array of clients that include organisations such as Telstra, VICRoads, Sony, and the Australian Tax Office. Today Regent employs in excess of 3,500 casual and permanent staff each year.

3. Operational Excellence

Regent pride ourselves on the provision of a fast, reliable and professional recruitment service, underpinned by ISO 9001:2000 certification - the highest service industry accreditation available.

Our recruitment process is thoroughly documented and systemised, with an underlying focus on the consistent delivery of high quality outcomes. This ensures that we deliver exceptional results for clients irrespective of whether we fill one permanent role or recruit contract staff for a 400-seat call centre.

4. Our Technology-savvy

The Regent Recruitment Group use the latest recruitment technology to provide clients with a streamlined recruitment process and better quality recruitment outcomes.

Our technology solutions include: online job applications and candidate registration, online invoicing, a comprehensive online payroll system, an online training and induction system, online client and candidate satisfaction surveys, online skills & psychometric testing, and active use of CallScan - a 360o workforce optimisation software solution for the call centre industry.

Regent also use FastTrack for our daily recruitment activities. FastTrack is recognised as Australia's leading recruitment database.

5. Our Workforce Diversity Practices

Regent are 100% committed to the promotion of workforce diversity. This commitment is actively reinforced in a number of tangible ways:

• Corporate Kids - Regent's wholly owned childcare centre developed specifically to assist working parents.
  
• Grey To Gold - Regent has gained exemption from 'Equal Employment Opportunity' legislation to actively target and recruit mature aged staff in the 45+ year old bracket using our unique 'Grey To Gold' brand.
  
• SAMS (Study Australia and Migration Service) - Practical Migration Agent Services and advice in the context of employment in Australia and abroad. (MARN: 0320216. View the Code of Conduct in PDF format) .
  
• Regent International Recruitment service - Regent assists organisations with the recruitment of qualified international staff.
  

6. Our Commitment to Staff Retention And Productivity

Regent utilise a number of proven measures to enhance the retention rates and productivity of the temporary and contract staff recruited for our clients. These include:

• Staff assessment centres to help ensure the right staff are selected.
  
• Accreditation to conduct psychometric candidate testing.
  
• Comprehensive induction, training and structured performance feedback for all temporary and contract staff.
  
• Corporate Kids - Regent's wholly owned childcare centre.
  
• Our innovative candidate reward and recognition program - 'Reward Club'.

7. Our Ethics and Integrity.

Regent respect all individuals and their right to privacy and equality, and we believe in being completely honest and transparent in our dealings with both clients and candidates.

In short - we treat people like they would want to be treated: fairly, honestly and with respect.

Regent are also proud members of the RCSA (Recruitment and Consulting Services Association) - the peak body representing the recruiting and associated consulting industry across Australia and New Zealand. As a corporate RCSA member and with our Managing Director on the State Divisions Council, Regent is at the forefront of industry best practice and fully abides by the Association's Code of Professional Conduct.